Ro Service Near Me's Refund & Cancellation Policy
This Refund & Cancellation Policy explains the conditions under which service requests may be cancelled and when refunds may apply for services requested through Ro Service Near Me.By booking or requesting a service through our website or phone, you agree to the terms outlined below.
Last Updated 08 March 2026
Service Cancellation Policy
Customers may request cancellation of a service appointment under the following conditions:
Customers are encouraged to inform us as early as possible if they need to cancel a service request.
✔ Before Technician Dispatch
If you cancel before the technician has been assigned or dispatched, the cancellation is free and no charges apply.
If you cancel before the technician has been assigned or dispatched, the cancellation is free and no charges apply.
✔ After Technician Arrival
If you cancel the service after the technician reaches your location, the visit charge must be paid (as informed at the time of booking).
If you cancel the service after the technician reaches your location, the visit charge must be paid (as informed at the time of booking).
✔ After Technician is Assigned / On the Way
If the technician is already on the way, a visit charge may apply depending on distance and time invested.
If the technician is already on the way, a visit charge may apply depending on distance and time invested.
Service Rescheduling
If you need to change your appointment time, you may request rescheduling based on technician availability.
Rescheduling requests should ideally be made before the technician is dispatched.
Refund Policy Conditions
Refunds Apply In These Situations:
- You paid in advance but the service was not delivered due to our internal issue.
- Wrong spare part installed (rare case) and technician confirms replacement/refund.
- Overcharging or duplicate payment due to billing error.
- AMC plan purchased online but service is unavailable in your area (very rare).
Refunds Do NOT Apply In These Situations:
- For issues arising from misuse, damaged RO, electrical faults, or water quality factors.
- If customer insists on cancellation after repair/installation once work is done.
- Third-party products bought outside Ro Service Near Me (membrane, filters, etc.) not eligible.
Refund eligibility may be reviewed based on the specific situation.
If a refund is approved, it may take 5–10 business days to process depending on the payment method.
If a refund is approved, it may take 5–10 business days to process depending on the payment method.
Spare Parts and Replacement Components
If replacement parts such as filters, membranes, pumps, or other components are installed:
Charges for installed parts may not be refundable once the installation is completed.
Customers should confirm and approve part replacement before the technician proceeds.
Payment Methods
Payments for services may be accepted through different methods depending on the technician or service arrangement.
Customers should confirm payment details before completing the service.
AMC (Annual Maintenance Contract) Refunds
AMC Plan refunds are possible only under the following:
✔ Full Refund (Before Service Starts)
If no technician has visited yet, you can request a full refund.
If no technician has visited yet, you can request a full refund.
✔ Partial Refund (After First Visit)
If service has started (1st visit completed), a partial refund may be given after deducting:
- Cost of first service
- Any parts replaced
- Administrative charges
No Refund After 2nd or Later Visits
- Once two or more AMC services are completed, no refund is applicable.
Service Availability
Ro Service Near Me operates through a mobile technician network that provides doorstep RO repair and maintenance services in multiple cities across India.
Service availability may vary depending on technician coverage and location.
Acceptance of Policy
By requesting or booking a service through our website or contacting our support team, you acknowledge that you have read and agreed to this Refund & Cancellation Policy.
Service availability may vary depending on technician coverage and location.
Contact for Cancellation or Refund Requests
If you need to cancel a service request or inquire about a refund, you may contact us:
- Address
RO Service Near Me
Patparganj, Delhi-110091
Patparganj, Delhi-110091
- Mail Us